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The service department here is terrible. I have given them 3 chances and each time my services took longer than I was told. The first time I took my car in for a tire change and alignment and received a call around the time it should have been finished telling me they were just starting the alignment and would call after it’s done which took an hour and a half on top of what I was told. I then returned and had another service I was told would take 4 hours. I left and came back 4 hours later and they hadn’t even taken it into the shop yet. Today, I had an oil change, transmission service and detail scheduled and it took 6.5 hours to do that. The staff at the service desk are nice and they seem to care but the technicians doing the work are slow. The service manager and staff has attempted to make up for their slow speed each time by discounting my bill or offering something and I appreciate that which is why I gave 2 stars instead of 1 but I can’t continue to sit at the dealership all day for a service that should only take a few hours not knowing when my vehicle will be ready. This dealership is very quick to get appointments at and was convenient but I will be willing to wait longer for an appointment at another dealership rather than waste a whole day there.
Kelsey
2024-04-23
Always friendly, efficient and fair
Dana McCormick
2024-04-10
First thing I'll say, Greg, Shannon & the rest of the Nissan service team have been amazing! Great communication, they quickly set me up with a loaner vehicle and because of my warranty I didn't have to pay a dime upfront. Also, huge thank you to the guys behind the curtain who have been working on my car! Secondly, if you're purchasing through the dealership, get the additional warranty, for me and my situation, it was worth it and it saved my a**! (My warranty was about $3,500 including tax overall. Equally roughly an additional $36 per month on top of my car payments for the 96 month term. The warranty worked for me and my budget because the $36 over 96 months was better financially than paying one lump sum if I needed repairs.) Overall, a great experience, it was easy, stress-free and the team worked swiftly to get my car up and running properly again with very little interruption in my day-to-day life. Thanks again team!
Morgan Sangster
2024-03-25
Extremely honest and transparent when dealing with Clarington Nissan. Sean Williamson and his team have always treated us with respect and we appreciate the extra effort that Clarington Nissan always seems to go to make sure we are happy with any transaction we have made. Highly recommend this dealership. We wouldn't think of dealing with anyone else. Just a update on the amazing service Clarington Nissan provides. We have had our Nissan for 30 months and sent it in for service and detailing and just received it back, and it looks brand new. Without a doubt, the best dealership around. We are always happy when we deal with Sean and his team. Thank you Clarington Nissan .
mike o
2024-03-11
I would like to thank Mr. Rahul and Mr. Jonathan for making my first car buying experience phenomenal. No pressure or push over, Much hospitable and respectful. They fixed my buying experience from other dealership to bad into a wonderful core memory! Nissan is the Standard when it comes to selling and talking to customer! Every time I have concern, Raul is always responsive and active. Really funny and chill guy and will not make you feel nervous or scared! Answered all my questions and Inquiries and he even came just to see me walk away with my car although he's not on schedule to work. Also thanks to Mr. Jonathan Brown for being straight forwardly calm and honest, a really fun guy as well. He will let you choose or advice you what is more flexible and more budget friendly to you specially this time of the year. Very patient and a cool guy! Also shout out to Mr. Shaun! I greatly appreciate your advice helping me with the bad experience I had with the other dealership! It makes me more confident to face those big bullies!! lol Team Nissan! Thank you for the experience and will definitely come back to get my dad and my wife a car here!!! thank you!!
Captain Stuart
2024-02-21
The finance manager, Jonathan Brown, explained very calmly and in detail while answering our questions. He made me feel like I’m talking to the guy next door in my very first meeting. Chris is wonderful and friendly. He explains everything an owner needs to know about his car. I highly recommend Clarington Nissan for new or used vehicles.
Mohamed Thaufeeq
2024-02-09
Chris was absolutely incredible! I didn't end up buying a car from him, but he's so personable and helpful and amazing at his job! He's the only person i spoke with from the other dealerships who's reached out after speaking to offer his help! Thank you again Chris :)
Fern McArthur
2024-01-30
Very helpful staff were able to get my car in on short notice and get me back on the road. Could not be happier, best service department I have ever worked with.
James PearTree
2024-01-26
Great experience with Staff. Britney, Amanda, Tom and especially Shanna. Shanna helped identify a necessary Information update on my Murano and got my issue resolved. Amazing group of people work at Clarington Nissan. Outstanding Service !!!!!!!!
Laurie Christmann
2024-01-19
Service is very disorganized. Gave notice I was dropping vehicle off last week, had to wait for loaner to get gassed up before leaving, and when I finally got the loaner, it was empty, with 0km range left. Quite disappointing, not the first time having issues with service. Edit: Having the manager call me after this review to tell me they’ve been accommodating because they've provided a loaner vehicle does not show sincerity in the slightest.
Aron C
2024-01-15

Welcome to
Clarington Nissan

Thank you for visiting the New Nissan of Clarington website. We call ourselves the “New” Nissan because everything at Clarington Nissan is new. For example our new owner, Tyler Campbell. Tyler is a family man from a small town who brings with him his small town values. He has made it the mandate of Clarington Nissan to make the car buying experience easier and more enjoyable. This is achieved by having the right staff to create that experience for you. Our sales and service team is dedicated to providing you with superior customer service, insightful information and competitive pricing. We are proud to ask you to come and experience the new Nissan of Clarington.

Showroom

Build your dream vehicle.

Cars
Suvs
Trucks

The countdown is on! The all-new #2022Pathfinder is arriving at #ClaringtonNissan in June! 🎉

So, why pick a Pathfinder?

✔️ Advanced digital displays
✔️ Three rows of seating
✔️ Seamless smartphone tech
✔️ And more!

Follow us for updates and sneak peeks 👀
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Which colour #Kicks do you prefer? Let us know in the comments 👇🏻

We currently have 26 in stock! Book your appointment online to come in for a test drive 🚘

Link in bio 🔗
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"Thank you so much to Jesse, Stephen and Jonathan at @claringtonnissanfor the newer model Rogue, and for your incredible customer service in ensuring I stayed within my allotted kms on this lease.

Excited about the new features the 2021 model has to offer"

🎉🎉🎉 Book an appointment at #ClaringtonNissan to find your NEW ride! 🚘

Link in bio 👆
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Hey, Clarington! Did you know today was #takeoutday in Canada? 🗣

Help set a record and support your #localrestaurants by ordering takeout! 🌯🥗🍱🍔

Don’t forget to drive your #Nissan to pick it up! 🚘

Let us know where you will be ordering from in the comments! Our pick is @starapplesresto who serves delicious Jamaican food! 🤤

Visit @canadatakeout for more details! 📲
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Nothing like a bright blue sky❗️

Book an appointment to come by #ClaringtonNissan & explore your many options 🚗🚙

Take advantage of Test Drive Month and have your chance at winning a weekly $50 gift card 🔥

Link in bio 👆
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It's Test Drive Month at #ClaringtonNissan 🚘

Each week we are running a giveaway supporting a local business❗️

Test drive the NEW 2021 #Rogue or #KICKS and be entered to win a $50 gift card to @thetoastedwalnut ❗️

A reminder that we are open by appointment only 🚗

Visit claringtonnissan.com to explore our inventory - link in bio 👆
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Open by appointment for all your automotive needs! 🚗

Come down and have some fun in the sun! ☀️

It’s Test Drive Month at #ClaringtonNissan! Enter our ballot box contest by test driving a 2021 Rogue or Kicks.

Support local and win a prize, WIN WIN!!!!

Call us to book your appointment at 905-697-8444 ☎️
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We are conveniently located at 23a Spicer Square,
Bowmanville, On L1C 5M2